Taxi-Master
27.10.2023

Switching Over to the Taxi Master Program From Other Software

We have gathered some of the most pertinent and frequently asked questions from our clients as they consider upgrading their program and transitioning to Taxi Master. We will provide detailed answers to each of these questions.

- How will the taxi service's operations change after switching to the new Taxi Master software, and what's the expected transition duration?

Typically, the transition to our program takes around two weeks. We manage all the work, ensuring that your taxi service can continue running without interruptions. You won't need to halt your operations. We'll set up our server on a separate computer in parallel. Once everything is prepared, we seamlessly switch the telephony, allowing you to resume work immediately with the Taxi Master program.
What's the expected transition duration
What's the expected transition duration

- So, would I need two working computers to ensure a smooth transition?

Ideally, yes. If you wish to maintain operations during the connection process, having two computers is advisable. If you only have one computer, you can revert to a manual order processing scheme with dispatchers for the transition period.
You need two working computers
You need two working computers

- What if the server hosting the program encounters issues or fails? Is it possible to reinstall Taxi Master?

Certainly. We regularly back up your data, and in the event of a server issue, we can easily reinstall the program on a new computer.

- What is the cost of the Taxi Master program?

You can find the relevant pricing details here (поставим ссылку на конкретный блок с ценами с главной страницы).
The price includes the software itself, program setup, workstations for operators, and up to six months of setup and technical support. Additionally, we offer the option to rent the program with a monthly subscription fee.
What is the cost of the Taxi Master program
What is the cost of the Taxi Master program

- What are the web offices in Taxi Master?

The Taxi Master software suite offers a range of various web services tailored for different user types:

  • Operator's Office: This is where dispatchers can view and manage orders, track trips, and access passenger history. Notably, operators can also work remotely, ensuring coverage only when necessary.
  • Client's Office: Designed for legal entities and corporate taxi companies, this office is where employees of your corporate partners operate.
  • Partner's Office: This office simplifies the process of connecting franchise cars in various cities and assigning responsible individuals and partners.
  • Analyst's Office: Specialists or company managers can use this office to monitor and manage changes, assign trip costs, bonuses, promotions, discounts, and assess their effectiveness.
What are the web offices in Taxi Master
What are the web offices in Taxi Master

- Can I customize the program to suit my specific needs during setup?

The Taxi Master program offers extensive and flexible settings. We will send you a comprehensive questionnaire about your taxi fleet's main business processes before implementation. Based on your responses, we'll configure the settings to match your requirements. If necessary, our specialists will contact you to clarify all the details.

- Will you provide training on how to use the program?

Absolutely. Prior to program installation, we will provide comprehensive training, covering all the nuances and intricacies. We will ensure that you, your operators, and drivers are proficient in using the software.
We will provide comprehensive training
We will provide comprehensive training

- If I already have an existing database of clients, orders, and drivers, can it be transferred to Taxi Master?

Yes, all your existing data will be preserved. If your previous program allows data export, we can seamlessly transfer it to Taxi Master without any loss.
For more details on how the Taxi Master program and driver application work, please consult your manager.
Constantly improving software that is built by the needs of taxi industry
Taxi solutions focused on your brand
Web apps
Manage employee privileges and view reports through a user-friendly web services interface.
Driver app
Automatically matching rides with the closest available drivers to increase earnings.
Branded mobile app
User-friendly mobile app for customers with a familiar interface to all app users.
Control Panel
Manage call operators, drivers, cars, tariffs, clients, view statistics, and more.

Taxi solutions focused on your brand

Constantly improving software that is built by the needs of taxi industry
Control Panel
Manage call operators, drivers, cars, tariffs, clients, view statistics, and more.
Branded mobile app
User-friendly mobile app for customers with a familiar interface to all app users.
Driver app
Automatically matching rides with the closest available drivers to increase earnings.
Web apps
Manage employee privileges and view reports through a user-friendly web services interface.
Taxi-Master software
for your taxi business
Scalable, Customizable, Out-of-the-box
BIT-Master is a Taxi-Master software developer, an international IT company with over 19 years of experience, a leader in the development of taxi software and services. BIT-Master is the creator of the Taxi-Master software, mobile applications for passengers and drivers, as well as dozens of services, thanks to which dispatchers and taxi companies can use the best solutions.
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